Home Theater Questions? Ask a Technician for Answers ASAP
Hello and welcome. My name is ***** ***** I would like to see if I can help with this request. I am sorry you are having this issue. We will need to check the physical speaker connection to the allport speaker and control pad connection first. If the control pad is plugged in fine, it will still allow you to control the room, but if the speaker connection is loose or disconnected it is likely the cause for no audio in that room. Can you please verify these cables are connected securely?