Home Theater-Stereo

Home theater questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have installed my Boze 300. In order to calibrater my

Customer Question
I have installed my...

I have installed my Boze 300. In order to calibrater my system I had to stay within 12 ft max of the sound bar. Any further away, The Bar would not receive a signal from the remote. The bar is 2 ft high off the floor on a hardwood table in front of the TV. I have fresh batts in the remote.

Technician's Assistant: What's the make/model number of your stereo? How old is it?

Also, the Bar cannot receive signals from the remote unless I am within 12 ft. distance from it.

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

What is the max distance that the bar can be away from the remote??

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

This didn't just pop up. It started when I began calibration. I moved to my first spot. I remained still and pressed to vol up. nothing happened. Then I moved 3 ft closer to the bar. I pressed sound up again and the system calibrated. Bar DOES NOT received signals from the remote beyond 12 ft away.

Submitted: 11 months ago.Category: Home Theater-Stereo
Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Customer reply replied 11 months ago
my Bar is the Boze 300T SN 073992Pp7000534AE
Customer reply replied 11 months ago
OOps SN 073992P7000534AE
Answered in 29 minutes by:
9/9/2017
Technician: Rusty, Engineer replied 11 months ago
Rusty
Rusty, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 6,138
Experience: Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.
Verified

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Ask Your Own Home Theater-Stereo Question
Technician: Rusty, Engineer replied 11 months ago

Depending on how much light is in the room, 12ft may be all you can get in your environment. As light enters the room, it blinds the remote sensor, and becomes hard to detect. This isn't a malfunction, it's the way the sensors and remotes are built.

If you need more distance, I would suggest a remote extender. It acts as a middle man between the remote and the sensor. Click here. This sits closer to the remote, and sends the signal wirelessly to your soundbar. The device will then re-broadcast the remote signal to the soundbar, regardless of how much light is in the room.

Ask Your Own Home Theater-Stereo Question
Customer reply replied 11 months ago
I have very little light in the room. shades on windows. One lamp lit.
Technician: Rusty, Engineer replied 11 months ago

The only other thing you can do, is try different batteries to try to get more light emitted from the remote. The fact is, even just the TV on and one lamp, can blind the sensor.

You also have the option of getting a Logitech Harmony remote, which seem to have brighter IR emitters. That will cost more than the extender, and the extenders work great. At 12', it doesn't surprise me at all that the Bose remote will not operate in that range, and that you would need a remote extender.

Ask Your Own Home Theater-Stereo Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rusty Your Own Question
Rusty
Rusty
Rusty, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 6,138
6,138 Satisfied Customers
Experience: Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.

Rusty is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

1,313 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

23 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
I have a Samsung tv and Samsung sound bar and a cable box
Hi, I have a Samsung tv and Samsung sound bar and a cable box currently all controlled with the cable box remote. I'm moving my cable box to an adjacent room from the tv/sound bar location. I've run a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I need help pairing a wireless speaker (subwoofer) to my
I need help pairing a wireless speaker (subwoofer) to my sound bar. I have a link to the product that I will send after this post… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Sound Dock 10, hooked by Bluetooth to my Mac. Increasingly
Sound Dock 10, hooked by Bluetooth to my Mac. Increasingly cutting in and out, and is in increasing search mode. Have disconnected and reconnected internet and wifi, have pulled power plug on the Soun… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a Yamaha receiver TSR-5810. It is located behind
I have a Yamaha receiver TSR-5810. It is located behind drywall. I bought the IR Blaster from Sewells radio frequency infrared converter. It is not compatible with the Yamaha receiver. So I need to kn… read more
Rusty
Rusty
Engineer
Associate Degree
6,138 satisfied customers
I have heos speakers in my business. We run pandora but
I have heos speakers in my business. We run pandora but aren't having a lot of luck with it. I need help!!… read more
Rusty
Rusty
Engineer
Associate Degree
6,138 satisfied customers
I am not an extreme enthusiast of this by any means, but i
HI, I am not an extreme enthusiast of this by any means, but i want a general advice on Home Theater Stereo: I have a Onkyo TX-607 with Polk RM-705 speakers (5 mini speakers, and 1 subwoofer). The old… read more
Rusty
Rusty
Engineer
Associate Degree
6,138 satisfied customers
I have a Bose Sound Touch 90878E connected by wi fi to 2
I have a Bose Sound Touch 90878E connected by wi fi to 2 other Bose speakers in to other rooms in my house. At first it all worked great. Then the one in my kitchen started going on and off randomly. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
The subwoofer will only connect to soundbar if it is right
the subwoofer will only connect to soundbar if it is right next to it? can i fix this? thanks… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Pioneer SP-SB23W sound bar with wireless subwoofer
I have a Pioneer SP-SB23W sound bar with wireless subwoofer that goes to "sleep" after the sound bar is turned off and then after a period of time is turned on again. How do I wake up the subwoofer? M… read more
Louie
Louie
Technician
Associate Degree
1,313 satisfied customers
Joe...AVR 3311 was running fine then stopped passing HDMI in
Joe...AVR 3311 was running fine then stopped passing HDMI in general across a longer length. I swapped out both HDMI cables with Redmere and it worked fine again then just stopped again this week. If … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I cant make Apple TV work through an HDMI input on the Marantz
I can't make Apple TV work through an HDMI input on the Marantz sr7002; it works fine when plugged directly into TV but I need the TV's HDMI input for the AV receiver.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a sc 61 receiver and my speakers make the amp clip and
I have a sc 61 receiver and my speakers make the amp clip and shuts down when i increase the volume… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Hello again. My pioneer elite vsx-60 has built in Air Play
Hello again. My pioneer elite vsx-60 has built in Air Play for wireless music from my I Phone to the receiver. If I understand correctly it uses my home network wifi to transfer the music from phone t… read more
Louie
Louie
Technician
Associate Degree
1,313 satisfied customers
I bought a very old FT101, powers on fine, when testing the
I bought a very old FT101, powers on fine, when testing the receiver only and tuning, with an aerial on, some static on some bands... also the calibrstion signal come thru loud and clear (if on).... H… read more
Rod
Rod
Engineer
Graduate Certificate
27 satisfied customers
I bought a Samsung Blue Ray DVD player and connected to my
I bought a Samsung Blue Ray DVD player and connected to my Toshiba Tv. I don't know why but my Internet freezes all the time, on the tv only, but on the computer it is fine. This is especially bad whe… read more
Rusty
Rusty
Engineer
Associate Degree
6,138 satisfied customers
I have an RX-V661 AV reciever. Can I connect a device to the
I have an RX-V661 AV reciever. Can I connect a device to the reciever using the HDMI input and have it output over the component lines? The only cables going to the TV are component as the TV is remot… read more
carlbradshaw
carlbradshaw
Associate Engineer
Associate Degree
60 satisfied customers
Having connected a DENON-AVR-591 to a BOZE ACOUSTIMASS-10-SeriesIV, th
Having connected a DENON-AVR-591 to a BOZE ACOUSTIMASS-10-SeriesIV, the sound adjustment on the DENON is so confusing, please provide a step-by-step instruction.… read more
Rusty
Rusty
Engineer
Associate Degree
6,138 satisfied customers
I have a remote amplifier and speakers connected to the (pre
I have a remote amplifier and speakers connected to the (pre out front) connections of my Yamaha RX-V1500 AV receiver. I am gettting no signal in B speakers. I have speakers A and B turned on. (Indica… read more
Louie
Louie
Technician
Associate Degree
1,313 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x