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Help.. out of nowhere, my Bose SoundLink Mini stopped

Customer Question
Help.. out of nowhere...

Help.. out of nowhere, my Bose SoundLink Mini stopped working. It was fine for the longest time. I use it for my TV sound system

Technician's Assistant: What's the make/model number of your stereo? How old is it?

All I know is that itself approximately 2 years old .. the official name is ***** ***** 12v 0.833A

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

It simply stopped working. Went to website. Said, hold Bluetooth button for ten seconds, release. But it did nothing to reset. I have my mini SoundLink plugged in and an output jack goes to my TV for the sound

Submitted: 11 months ago.Category: Home Theater-Stereo
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Answered in 9 hours by:
9/8/2017
Technician: ITPeter, Engineer replied 11 months ago
ITPeter
ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 20,616
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: ITPeter, Engineer replied 11 months ago

If a reset did not work then the SoundLink then it will need to be returned to Bose for repair.

https://www.bose.com/en_us/support/factory_authorized_service.html

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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