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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1218
Experience:  Have been in the business 25+ yrs., down to component level.
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CANNOT GET ALARMS TO STOP COMING ON EACH MORNING, approx 5

Customer Question

CANNOT GET ALARMS TO STOP COMING ON EACH MORNING
JA: What's the make/model number of your stereo? How old is it?
Customer: approx 5 years , wave music system III
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: tried stop alarm
JA: Anything else you want the Theater Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Home Theater-Stereo
Expert:  Joe AV replied 1 month ago.

Hello and welcome. My name is ***** ***** I would like to help you with this request. Can you tell me what happens when you follow the steps below?

turn alarm on and off: press alarm on/off to turn alarm on or off. it's on when the alarm time is displayed in the upper right-hand corner. it's off when the alarm time is not visible in the upper right-hand corner of the display

Customer: replied 1 month ago.
when I hit alarm on off the system goes off
Customer: replied 1 month ago.
Joe are you still there?
Customer: replied 1 month ago.
I cannot sit on computer waiting, how long does it take to respond??
Expert:  Joe AV replied 1 month ago.

I am sorry for the delay. what do you mean by "system goes off"?

Customer: replied 1 month ago.
SYSTEM GOES OFF-
Customer: replied 1 month ago.
I have noted that I have been deducted $58 on credit card & would like a credit arranged.
I was not at all happy with advise given, (did not resolve the problem) & could not obtain any answers. I was expecting a $5 charge
Please have someone respond by phone 0418 246821 or I will be taking this to Fair Trading
Expert:  crash2199 replied 1 month ago.

I apologize that you had to wait for a response.

Do you still need help with your issue?