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Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 44955
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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Pioneer vsx1124. after going to sat input, the unit turns to

Customer Question

pioneer vsx1124. after going to sat input, the unit turns to OOPLII music on the display and I can not get my sat input - suggestions thx Walter
JA: Can you guesstimate how old your Pioneer is? And just to clarify, what's the exact model?
Customer: probably 3 years, av receiver VSX-1124
JA: How long has this been going on? What troubleshooting have you tried?
Customer: started today. turned unit off and on, no change
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Home Theater-Stereo
Expert:  Aric replied 2 months ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 2 months ago.

There's a couple of things that could cause this. The first steps would be a soft reboot and if this does not work, then a more invasive reset needs to be done.

1) Shut the TV, cable box and receiver off (power them down).

2) Unplug the receiver's power cord, as well as the cable box power cord.

3) Disconnect and reconnect the HDMI cable between the cable and Pioneer- making sure it's secure.

4) Plug them back in.

5) Give the cable box 5 minutes to boot up and then turn the system on.

Let me know what happens and if this does not work then we can proceed to another reset.

Expert:  Aric replied 2 months ago.

Please view my reply and try those steps to proceed.

Customer: replied 2 months ago.
no change
Expert:  Aric replied 2 months ago.

Okay then we need to do a full reset of the receiver back to factory defaults. Are you savvy on how that's done?

Expert:  Aric replied 2 months ago.

Are you still with me here?

Expert:  Aric replied 2 months ago.

Please click the link below and scroll to page 74- then follow the steps for "Resetting the System" and let me know how it goes afterwards:

https://pdf.crutchfieldonline.com/ImageBank/v20141113134800/Manuals/130/130VSX1124.PDF