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Trying to connect tv to 3.2.1 series ii system using optical…

Trying to connect tv...

Trying to connect tv to 3.2.1 series ii system using optical digital connection. cables are connected but i cannot get system menu to show on the tv so i can't assign the source. I am pushing system button on the remote

Technician's Assistant: What's the make and model of your tv, and can you guesstimate how old it is?

Samsung model un65mu65odf recently bot

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Its a new tv, just set up and connected tv to media box

Technician's Assistant: Anything else you want the theater expert to know before I connect you?

Should i have any connection to the att box?

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Answered in 1 hour by:
8/16/2017
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 47,541
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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First you additionally need a yellow video cable connected from the Bose "Video Out" to the "Y/Green" (Video) jack on the Samsung, or you need Red, Green and Blue from the Bose "Component Video Out" to the Samsung's Component Inputs, then set the Samsung SOURCE setting to Video/AV/ or Component (depending on which cables you used), in order to see the Bose setup screen on the Samsung. Have you done that yet?

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Customer reply replied 11 months ago
Thanks That worked!

Excellent and you're very welcome!

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Also, you paid the website a deposit to work with me, but I am not actually paid unless you click a positive rating. Could you do that for me please?

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Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 47,541
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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