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Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 44949
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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Trying to connect tv to 3.2.1 series ii system using optical

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trying to connect tv to 3.2.1 series ii system using optical digital connection. cables are connected but i cannot get system menu to show on the tv so i can't assign the source. I am pushing system button on the remote
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: samsung model un65mu65odf recently bot
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: its a new tv, just set up and connected tv to media box
JA: Anything else you want the theater expert to know before I connect you?
Customer: should i have any connection to the att box?

I'm reviewing your details and will reply shortly.

First you additionally need a yellow video cable connected from the Bose "Video Out" to the "Y/Green" (Video) jack on the Samsung, or you need Red, Green and Blue from the Bose "Component Video Out" to the Samsung's Component Inputs, then set the Samsung SOURCE setting to Video/AV/ or Component (depending on which cables you used), in order to see the Bose setup screen on the Samsung. Have you done that yet?

Customer: replied 2 months ago.
Thanks That worked!

Excellent and you're very welcome!

Also, you paid the website a deposit to work with me, but I am not actually paid unless you click a positive rating. Could you do that for me please?

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