How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1218
Experience:  Have been in the business 25+ yrs., down to component level.
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

My IPad discovered my new bose mini sound link speaker on my

Customer Question

My IPad discovered my new bose mini sound link speaker on my first try. But not after that first time. Did all the troubleshooting but it will not connect again
JA: What's the make/model number of your stereo? How old is it?
Customer: Just got it today. Brand new
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I've turned off iPhone. Moved my IPad closer. Turned both devices off and on. Both devices appear ready.
JA: Anything else you want the theater expert to know before I connect you?
Customer: I connected my iPhone successfully one time as well but couldn't do it a second time
Submitted: 2 months ago.
Category: Home Theater-Stereo
Expert:  Eric replied 2 months ago.

Hi my name is Eric

would you like to chat about your soundlink

Expert:  Eric replied 2 months ago.

the Bose Soundlink Mini speaker has an auto-off feature that is enabled by default. It will shut off after 30 minutes if it believes it is not in use (however, sometimes it shuts off as you are actively using it). You can disable the auto-off feature by pressing the bluetooth and [+] buttons simultaneously for a few seconds.

Expert:  Eric replied 2 months ago.

If that fails you can try clearing the pairing list and repairing it.

both the shutoff and pairing settings are detailed on Bose support page

this link is for the mini II link