Home Theater Questions? Ask a Technician for Answers ASAP
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What is the model number off of the back of the Insignia TV?
What is the Brand and Model Number of the soundbar?
What specific port on the soundbar, and on the TV are you plugging into?
Please post some specifics so we can help you.
The port on the TV should say "Audio Out"- is that the one you're connected to?
Let me know when you're able to proceed.
Use the Nak remote and select the AUX Input. Then RAISE the volume on the soundbar. Is it still dead silent? If so where did you purchase this unit from and was it one of the many refurbished Nakamichi soundbars out there?
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