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I have a sony portable DVD player and having problems with…

Customer Question
I have a sony...

I have a sony portable DVD player and having problems with hookup to a Samsung newer TV . I get video but not audio

Technician's Assistant: Has your Samsung done this before? And can you guesstimate how old it is?

I recently bought an Amozon fire and cut the cable. Before that I was running the DVD through a Bose lifestyle

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just started I bought a bose bar to play the TV audio, but when I attached the DVD to the inputs on the TV. Got video but just a loud hum thru the bose

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

Everything else is working as it should

Submitted: 11 months ago.Category: Home Theater-Stereo
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Answered in 11 minutes by:
8/2/2017
Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1,312
Experience: Have been in the business 25+ yrs., down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model numbers of the "...sony portable DVD player...Samsung newer TV..." Additionally, please describe how the DVD player is connected to the TV using what kind of cable(s).

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Category: Home Theater-Stereo
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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