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The cd player will not play and I can not turn it off and…

Customer Question
The cd player will...

The cd player will not play and I can not turn it off and will not eject the cd I need to know where I can get it fixed and if ican get it fixed where do I go

Technician's Assistant: What's the make/model number of your stereo? How old is it?

Wavemusic system 111 grp 120v us

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Ikeep hiting stop eject and stop and play some times it ejected the cd but now ica not get the cd when I put a disc in top slot the disc come out but when I put I in the second slot it will not come and it willnot shut down

Technician's Assistant: Anything else you want the theater expert to know before I connect you?

I don not think so

Submitted: 11 months ago.Category: Home Theater-Stereo
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Answered in 15 minutes by:
8/2/2017
Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1,312
Experience: Have been in the business 25+ yrs., down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, re-confirm and post back with the complete make and model number of the "...wavemusic system..."

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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