Home Theater-Stereo

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It will not come on

Customer Question
It will not come...

It will not come on

Technician's Assistant: Are there any lights on your speaker that are lit or blinking?

No

Technician's Assistant: Have you tried resetting your speaker?

Yes

Submitted: 9 months ago.Category: Home Theater-Stereo
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Answered in 1 minute by:
8/2/2017
Technician: Jack, Technician replied 9 months ago
Jack
Jack, Technician
Category: Home Theater-Stereo
Satisfied Customers: 11,147
Experience: 35+ years as audio/video repair and installation tech.
Verified

Hello
My name is ***** ***** I'll be helping you with this.
I am reviewing your question and will post again momentarily.
Please send me a hello in the mean time so i know you can see my reply ?
By the way, please note that I do not send any offers myself(phone or otherwise) , they are automated by the website

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Technician: Jack, Technician replied 9 months ago

Could please give me the model number

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Customer reply replied 9 months ago
where is the model #
Technician: Jack, Technician replied 9 months ago

Usually at the rear panel but sometimes even at front

What brand name is it ?

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Technician: Jack, Technician replied 9 months ago

What is it doing right now if anything ?
Is there a light or blinking light at the front ?
Or completely dead no activity whatsoever ?

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Customer reply replied 9 months ago
no I do not Model # 410376 Bose Solo
Technician: Jack, Technician replied 9 months ago

O.k then its a sound bar that goes under the tv

Pull the power cord 30 secs or so then listen for a clicking sound from inside when you plug it back in

Pulling out the cord is pretty much the only reset you have for those solo by the way

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Customer reply replied 9 months ago
I already that it did not work
Technician: Jack, Technician replied 9 months ago

How old is this solo ?

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Customer reply replied 9 months ago
3 years old
Technician: Jack, Technician replied 9 months ago

O.k then it is past its warranty period

Give me a minute on this please

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Customer reply replied 9 months ago
I also put a new battery in the remote and it did not work
Technician: Jack, Technician replied 9 months ago

You could try a local repair shop , this could be as simple as a fuse internally but if it goes beyond that then it would have to be a bose ASC

Bose do not sell parts or give any info to independent shops about their system

I will give you their contact info

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Customer reply replied 9 months ago
okay
Technician: Jack, Technician replied 9 months ago

You may find something close to you at this link ;

https://www.service-center-locator.com/bose/bose-service-center.htm

Or contact bose directly for service centers info ; 1-***-***-****

This link is bose directly as well ; https://www.bose.com/en_us/support/factory_authorized_service.html

These would be your best bet but again this could be a simple repair that a local shop may be able to perform and most shop will give you a free estimate if they can perform it

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Customer reply replied 9 months ago
okay ~ Thanks
Technician: Jack, Technician replied 9 months ago

If that answers your questions for now then PLEASE DO TAKE THE TIME TO RATE (stars above and submit), it does not close this post , you can come back at any time without additional charges if you have further questions or need help and it gets this independent tech. paid for his time helping you .

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Technician: Jack, Technician replied 9 months ago

Any questions on this ?
If not for now then PLEASE DO RATE , it doesn`t cost you anything more and I get paid for my time.

Remember that you can come back here at any time after rating (no additional charges) if you have other questions related to that

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Jack
Jack, Technician
Category: Home Theater-Stereo
Satisfied Customers: 11,147
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Experience: 35+ years as audio/video repair and installation tech.

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