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My yamaha av receiver will not come on unless I hold

Customer Question
Hi. my yamaha av...

Hi. my yamaha av receiver will not come on unless I hold straight button -Adv Set up then programe select to INIT CANCEL/SELECT ALL. GOT THIS DIRECTIONS ON GOOGLE BUT I HAVE TO DO IT OVERTIME I SWITCH ON.

Technician's Assistant: What's the make/model number of your stereo? How old is it?

HTR-3064 CINEMA DSP

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

IT WOULDNT WORK THROUGH THE TV SO I UNPLUGGED ALL SOUND THROUGH TV AND JUST HAD THE RADIO. NOW IT HAPPENS WITH RADIO .

Technician's Assistant: Anything else you want the theater expert to know before I connect you?

ITS ABOUT 5 YEARS OLD. IS IT WORTH REPAIRING OR IS THIS A COMMON FAULT

Submitted: 1 year ago.Category: Home Theater-Stereo
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Answered in 2 minutes by:
8/2/2017
Technician: Nathan, Engineer replied 1 year ago
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 31,380
Experience: Custom home theater installer. Authorized dealer top brands
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Technician: Nathan, Engineer replied 1 year ago

Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty main/control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).

This could also be the result of age related wear and tear; as a 2012 model, that type of failure wouldn’t be surprising. This receiver is past its service life at this point.

There is one further step you can take here, both as a possible fix, as well as a diagnostic evaluation:
1) Unplug the power cord from the outlet

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

If this reset process does not work, it would unfortunately confirm an internal hardware failure.

This is something that would require repairs to correct; but repairs would not be feasible. It would cost easily twice as much to fix as it would to buy a brand new model with updated features and a fresh warranty.

I can recommend replacement options for you if you'd like though.

My apologies for the news,

Nathan

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