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ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 18117
Experience:  Electronic Engineer
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My pioneer vex 1022 r cue ear stopped playing g my iPad

Customer Question

My pioneer vex 1022 r cue ear stopped playing g my iPad today. It says "please wait"
JA: Can you guesstimate how old your Pioneer is? And just to clarify, what's the exact model?
Customer: VSX 1022. Maybe be 5 years.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just today. I have reset the unit.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Hope.
Submitted: 2 months ago.
Category: Home Theater-Stereo
Customer: replied 2 months ago.
It is a vsx 1022. Item has always played my iPod. Y dog stepped on the remote. Now when I try to play iPod/USB. It says please wait and does not connect to my device. I tried multiple iPods. I have also reset the receiver. All other functions appear to wrk perfectly. Please help.
Customer: replied 2 months ago.
I have also tried multiple cords. So this is not the issue either.
Expert:  ITPeter replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 2 months ago.

This is a software problem with the Pioneer receiver.

First, try updating the firmware if it hasn't been updated lately.

If that doesn't work, then you will need to try a factory reset.