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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1218
Experience:  Have been in the business 25+ yrs., down to component level.
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No sound! 7 yrs old, sn # 033976c01605760ac, took back off

Customer Question

no sound!
JA: What's the make/model number of your stereo? How old is it?
Customer: 7 yrs old, sn # 033976c01605760ac
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: took back off to reset by taking battery out like it said to on their website but saw no battery ,put back on.. stereo does everything like normal just no sound
JA: Anything else you want the theater expert to know before I connect you?
Customer: no i don't think so
Submitted: 2 months ago.
Category: Home Theater-Stereo
Expert:  Aric replied 2 months ago.
Hello and sorry you're having problems. Can you please tell me the brand and the model (not the serial number), of the stereo you're having problems with? For example: Bose Wave 3, etc.