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Rusty
Rusty, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 5920
Experience:  Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.
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Just unpacked Bose Mini 2 - set it up and on the charger and

Customer Question

Just unpacked Bose Mini 2 - set it up and on the charger and the Battery is blinking yellow - Just want to check if that is normal or like a lot of forum posts - is blinking yellow BAD news.
JA: What's the make/model number of your stereo? How old is it?
Customer: Soundlink Mini II Bluetooth - Label has 17817 68617
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I have had it out of the package for 10 minutes - tried nothing yet - Just set it up - Says it is at 35% battery life It paired perfectly with my deviies and sounds good - The document says it would be solid Yellow light when charging
JA: Anything else you want the theater expert to know before I connect you?
Customer: nope
Submitted: 3 months ago.
Category: Home Theater-Stereo
Expert:  Rusty replied 3 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 3 months ago.

Welcome. My name is ***** ***** experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

Do you still need help with this?
Due to the nature of the problem, it may take a few tries back and forth before we finish the troubleshooting and fix the problem. If this fixes the problem, please rate 3-5 stars. If the below doesn't fix the problem, please reply, and I will return your response as soon as possible. Rating negatively does not instigate a refund, but you can always request one from me if your problem is already solved. This is the initial stage of troubleshooting your device. Please reply when you get this, with your findings of these first troubleshooting tips, to initiate live chat.

For battery operated electronics:
Disconnect from the charger, and remove the battery for one full minute. If you cannot remove the battery, turn the device off, then back on.

For plug in electronics:
Unplug the unit for 1 full minute. Make sure the software/firmware is up to date by going into your setup menu, and check for updates.

For car and marine electronics:
Remove the in line fuse to cut power to the unit. For car, you may need the pin to get your electronics running again. For Marine, if you want two brands to work together, they must have NMEI ports. If not, let me know both of the model numbers and I'll check compatibility.

Treadmills:
Unplug the treadmill for one minute. Check all of the wiring, and make sure the belt is not too tight. It should lift 3-4 inches off of the deck, and not slip when you walk on it.

I look forward to viewing your reply.

Sincerely,
Rusty the Tech
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