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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1200
Experience:  Have been in the business 25+ yrs., down to component level.
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Help I can't get the volume to come on for my TV. The Bose

Customer Question

Help I can't get the volume to come on for my TV. The Bose unit seems to be stuck on bluetooth for my phone for music.
JA: What is your speaker connected to or paired with? Are all cables connected tightly?
Customer: All cables are tight. It was -- until a few minutes ago -- connected to my TV. I guess it still is but the only thing it'll do is go to bluetooth and play music through my phone.
JA: Have you tried a different audio source (e.g. another TV, computer, or CD)?
Customer: How would I do that
JA: The Home Theater Technician will be able to walk you through that. Anything else you want the theater expert to know before I connect you?
Customer: Not that I can think of OK
Submitted: 2 months ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

What is the model of your bose system?

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