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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1186
Experience:  Have been in the business 25+ yrs., down to component level.
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I have a Bose Solo 5. The codes for my tv an insignia and my

Customer Question

I have a Bose Solo 5. The codes for my tv an insignia and my cable company xfinity do not seem to work.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: the tv is an insignia.roku about 1 1/2 yrars old.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I installed the sound bar today. I followed the directions to link the remote to the tv, but it did not take.
JA: Anything else you want the theater expert to know before I connect you?
Customer: the code for the cable company - xfinity did not take either.
Submitted: 1 month ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

What is the model of your tv?

Are you trying to program the bose remote to operate the tv and the insignia?