Home Theater Questions? Ask a Technician for Answers ASAP
Hello, My name is ***** ***** I'll be assisting you. I'm reviewing your details and will reply shortly.
How do you have the TV connected to the home theater right now- please elaborate on ALL wires/connections running between the two devices.
Also check and postback with the FULL model number of the home theater- the one you posted appears partial.
Reply back to the info requested to proceed.
I'm not available by phone- website sends that offer without my consent. There are at least 4 different type of audio cable- specify which one you are using (example: optical, RCA stereo, digital coaxial, etc.). Also check and postback with the FULL model number of the home theater- the one you posted appears partial.
I'm assuming the home theater is "SC-PT954". Now on the audio cable- which type are you using?
Your TV has a "digital audio out" (optical) or RCA red and white audio outs. I'm asking which you are using?
Thank you. Right now when you watch TV is the sound coming from the TV's built in speakers?
Use the original Panasonic TV remote and go into your MENU- you need to select something BESIDES TV speakers as the default sound option. Have you tried this yet?
Go into MENU, then go into Audio, then Advanced, then shut the internal speakers OFF. Then go to the Panasonic home theater system, and use its remote to select "TV" for TV sound. Raise the volume on the theater. Let me know what happens.
Please refer to page 29 of the manual below:
Excellent and I'm glad to hear that.
Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?
Do you need further assistance?
Well that isn't what you posted in your question is it? You only mentioned the sound. I will opt out and open the question back up.