How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1211
Experience:  Have been in the business 25+ yrs., down to component level.
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a pioneer reveiver and its on, but the sound is not

Customer Question

I have a pioneer reveiver and its on
JA: Can you guesstimate how old your Pioneer is? And just to clarify, what's the exact model?
Customer: but the sound is not working
JA: How long has this been going on? What troubleshooting have you tried?
Customer: may of 2013
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no just dont understand
Submitted: 5 months ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 5 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 5 months ago.

Does this happen on all inputs (fm radio, dvd, cable/satellite, etc)?