Home Theater-Stereo

Home theater questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

A fuse seems to have killed my bose system. nothing else…

Customer Question
A blown fuse seems...

A blown fuse seems to have killed my bose system. nothing else seems to be damaged.

Technician's Assistant: What's the make/model number of your stereo? How old is it?

Let me look will be right back

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the theater expert to know before I connect you?

Its a 4 cd disc player...at least 10 years old. cant find the model #

Submitted: 1 year ago.Category: Home Theater-Stereo
Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Answered in 12 minutes by:
3/21/2017
Technician: Aric, Engineer replied 1 year ago
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 47,826
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, My name is ***** ***** I'll be assisting you. I'm reviewing your details and will reply shortly.

Ask Your Own Home Theater-Stereo Question
Technician: Aric, Engineer replied 1 year ago

This problem the Bose is either caused by a processor glitch, or a hardware failure within the Bose.

Disconnect the Bose from power, then remove the umbilical cable between the Changer and the Main Unit. Press and hold the Eject button for 10 seconds and release (this drains residual current from the main unit).

Wait a minute, then re-connect the umbilical cable between the two devices- EXCEPT the power cable.

Then, press and hold the Eject button- while plugging the system back into power. Continue to hold Eject for 15 seconds, or until you hear the Eject motor engage.

Ask Your Own Home Theater-Stereo Question
Technician: Aric, Engineer replied 1 year ago

Once that is done the system is reset, so if the issue is simply a processor glitch- this will correct it.

However, if this does not work, then unfortunately the unit is in need of service- more specifically the power PCB incurred a fault when the fuse was blown. In this case you would need to contact Bose Service, as they are the only ones that repair their systems:

BOSE:

For assistance with your product, please call us toll-free at 1-***-***-****. For help with our aviation headsets, call 1-***-***-****.

For the best possible service, please have your product nearby when you call. Hours of operation: Monday – Friday: 8:30 AM – 8 PM ET

Ask Your Own Home Theater-Stereo Question
Technician: Aric, Engineer replied 1 year ago

Other than that, I'm sorry for the bad news here and wish there were a quick fix.
If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen.

Ask Your Own Home Theater-Stereo Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 47,826
47,826 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

1,313 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

23 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
Radio cd combination-CD player will only play first disc
radio cd combination-CD player will only play first disc have... 4 slots … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I inserted a disc. First the words read: READING DISC. Now,
I inserted a disc. First the words read: READING DISC. Now, the disc is stuck in there and it says NO DISC. How do I get the disc out? … read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
My CD player. Which is a multi cd player(3) does not seem to
My CD player. Which is a multi cd player(3) does not seem to be exchanging information with the Bose wave radio … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Most of my cds won't play on my bose system. some do. why?
Most of my cds won't play on my bose system. some do. why? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Cd stuck won't eject. Sorry, have to find the info will get
last played yesterday evening. tried to eject cd just now. said it was stopping, then ejecting, but didn't come out. now says disk error. haven't tried anything except turn off and on again. … read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
My Bose Wave radio/cd combo w/ the 3 cd changer accessory
My Bose Wave radio/cd combo w/ the 3 cd changer accessory does not have any sound. We were listening and the sound just stopped. … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
240 satisfied customers
Cd stuck and does not play, Serial # 044417C82970724AC -five
Serial # 044417C82970724AC -five years old - AWRCC1 … read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
I have a Bose AWRCC1. The CD player clicks and gives Trak
i have a Bose AWRCC1. The CD player clicks and gives Trak Error on readout. … read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
I was having trouble with the CD player and put the Bose
I was having trouble with the CD player and put the Bose disk in to reprogram. I can't get disk out now. … read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
I was trying to change the time on my system this am and hit
I was trying to change the time on my system this am and hit the AUX key by accident and now cant get out of it … read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
The cd player on my bose does not play. awrcc1, well I just
well I just tried to play a cd the other day. when I switch to cd on my remote it said that it couldnot read the disc. … read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
I have the radio 4 disc player and it reads and then rejects
I have the radio 4 disc player and it reads and then rejects all cd's. Doesn't matter how many I try, I bought the lens cleaning cd and it too gets 'read' and then rejected.… read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
I'm looking to buy a new system for playing all my cd's but
I'm looking to buy a new system for playing all my cd's but I want to be able to load a few and have them shuffle … read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
The CDs won't load, Its a wave system, pretty old, over ten
Hi, the CDs won't load JA: What's the make/model number of your stereo? How old is it? Customer: Its a wave system, pretty old, over ten years, JA: What happened right before this popped up? What trou… read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
Cannot insert CD's in Cd player, Bose a changer accerssory 3
Bose a changer accerssory 3 slots thatfits with our Radio and CD player about 8 years old. Thank you. … read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
I have the bose wave music system with optional cd changer,
i have the bose wave music system with optional cd changer, the cd player in radio wont recognize any cd i put in. the changer just makes a grinding noise and wont play or eject cds on any of the 3 cd… read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
Second opinion] - I have a Bose 5-disc CD player. A CD is
Second opinion] - I have a Bose 5-disc CD player. A CD is loaded into every slot. Now none of them will play, all the lights are flashing yellow and "changer" is flashing on the LED screen. None of th… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My CD player will not work because it says to remove disc 2.
My CD player will not work because it says to remove disc 2. When I press eject CD it will not come out of the player and now nothing plays.… read more
Aric
Aric
Engineer
Run A/V and repair business for over
47,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x