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ITPeter
ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 17945
Experience:  Electronic Engineer
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I dropped it and now it keeps cutting out when listening, 3

Customer Question

i dropped it and now it keeps cutting out when listening
JA: What's the make/model number of your stereo? How old is it?
Customer: 3 years bose soundlink mini first generation
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: tried to reset, play plugged in reset bluetooth.
JA: Anything else you want the theater expert to know before I connect you?
Customer: it pairs up and plays but then it is if the cell phone has to keep buffering
Submitted: 10 months ago.
Category: Home Theater-Stereo
Expert:  ITPeter replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 10 months ago.

It seems that the Soundlink Mini is unable to hold the Bluetooth connection.

There isn't anything you can do to fix this yourself as it is caused by a fault with the internal electronics.

You could return the unit to Bose and they will usually offer a heavily discounted amount off a replacement unit, especially at this time of year.

https://www.bose.com/en_us/holiday/black_friday.html

http://worldwide.bose.com/productsupport/en_us/web/contact_us_generic/page.html

Expert:  ITPeter replied 10 months ago.

Happy Holidays!
Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.

Customer: replied 10 months ago.
trying to make a sale for Bose. I get it! Merry Christmas to you as well.
Expert:  ITPeter replied 10 months ago.

I don't work for Bose but it's your best option all around really at this time of year! :)