Home Theater Questions? Ask a Technician for Answers ASAP
Hello, I need to know the Brand and Model of the DVD player and also what specific cables are you using to hook it up?
Additionally what's the brand and model of the soundbar and how specifically is that connected?
If you need help, then please simply reply back. I will be back online later in the day.
Sorry, I'm not available by phone. And the soundbar is connected to where- the back of the cable box? Please check as it seems that is the problem here.
Well your TV doesn't have red and white audio outputs, so I would double check that. The TV uses optical. Right now you have no sound because the cable box red and white are plugged into your soundbar. Please go and check that.
That's why your DVR plays on the soundbar and your DVD plays through the TV speakers. There's no other explanation, but I need you to be my eyes on site and confirm and follow exactly where the soundbar red and white cables are connected to on the OTHER end (not the soundbar).
Sorry, there's no way because your TV doesn't use those jacks for audio out. I will opt out.
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Ok then. Here we go. I have read your conversation with Aric and I have a couple of questions.Can you confirm that you have a red and a white cable running from the TV to the Soundbar.Are there any other wires running into the soundbar not including the one to the subwoofer?Please let me know.Steve