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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1210
Experience:  Have been in the business 25+ yrs., down to component level.
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Panasonic SA-BT230 theatre system won't power up. Panasonic

Customer Question

Panasonic SA-BT230 theatre system won't power up.
JA: What's the make/model of your device? How old is it?
Customer: Panasonic SA-BT230 6 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Two days since a recent power outage
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I have cleaned all contacts & connections
Submitted: 10 months ago.
Category: Home Theater-Stereo
Expert:  Aric replied 10 months ago.

Hello, Are there currently any signs of life on the Panasonic at all (power light, display lights up, etc.)?

Customer: replied 10 months ago.
no
Customer: replied 10 months ago.
are you still there?
Expert:  Aric replied 10 months ago.

Thanks. Yes, please allow me more than a minute to type.

This indicates that at the very least the Mains AC fuse inside of the unit has opened/failed, or at worst the power supply PCB has incurred a hardware-level failure and requires replacement.

Expert:  Aric replied 10 months ago.

Please try a hard reset of the unit and let me know if you get any response out of it.

1) Unplug the unit from power.

2) Press and hold the power button on the system itself (not the remote) for 10 seconds and release.

3) Wait a minute then plug the system back in and press power once.

Let me know if anything happens.

Customer: replied 10 months ago.
no change & fuse is ok
Expert:  Aric replied 10 months ago.

Did you test the fuse or visually inspect it.

Expert:  Aric replied 10 months ago.

Also what's your board-level repair experience? Are you looking to repair this yourself?

Customer: replied 10 months ago.
just clicking when pressing power Visually checked the fuse
I can replace necessary parts if needed
Customer: replied 10 months ago.
Is this all the help I get for my $
Customer: replied 10 months ago.
Hello, are you there?
Customer: replied 10 months ago.
This is not good service. Do I need to report you to the FCC or are you going to help me for my $?
Expert:  Louie replied 10 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, please confirm that you are are considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even a soldering iron?

Equally important, would you be comfortable with a component level repair?

Customer: replied 10 months ago.
I have taken care of the problem, without your help. You never responded to my repeated questions yesterday, so I replaced the entire unit, with no thanks to you. I will follow up later. Have a good day.
Expert:  Louie replied 10 months ago.

Sorry but I am a different member on a different time zone hence was able to view your question only now.

Still, good luck and thank you for the post back.