How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1210
Experience:  Have been in the business 25+ yrs., down to component level.
13948492
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Bose turquoise blue speaker. I cant get it to pair

Customer Question

I have a Bose turquoise blue speaker. I cant get it to pair with my new iphone 6....please help
JA: What's the make/model number of your stereo? How old is it?
Customer: it is a portable Bose speaker...1 year old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I had an iphone 6 and never had a problem with any Bose pairing...it just cant finf this speaker...mobile device not found
JA: Anything else you want the theater expert to know before I connect you?
Customer: this is a Bose color sound potable speaker
Submitted: 10 months ago.
Category: Home Theater-Stereo
Expert:  Aric replied 10 months ago.

Hello, Please elaborate if you're referring to the Bose "Soundlink" Mini Bluetooth speaker, or the Soundlink Color speaker and we can proceed. Also was the Bose working just fine with your previous phone but just not now with your new phone?