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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1202
Experience:  Have been in the business 25+ yrs., down to component level.
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My 15-year old BOSE rejects the insertion of CDs. What is

Customer Question

My 15-year old BOSE rejects the insertion of CDs. What is wrong?
JA: What's the make/model number of your stereo? How old is it?
Customer: Am looking through the Owners guide. Can't find it yet. Hold on. The circular says it is copywrited 1994-2004
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Troubleshooting in the circular does not address this problem
JA: Anything else you want the theater expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Home Theater-Stereo
Expert:  Aric replied 9 months ago.

Hello, Hard to tell which Bose we're dealing with without a model number. I'm assuming it's a Wave system? Any letters or numbers on a sticker on the back or bottom of the Bose?

Also, are you referring to a single disc unit, or a Bose 3 disc changer?

Please reply back with as much detail as possible and I can try to help.

Expert:  Aric replied 9 months ago.

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