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Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1200
Experience:  Have been in the business 25+ yrs., down to component level.
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My stereo is a kenwood dvd radio, hold on its pretty old,

Customer Question

my stereo is a kenwood dvd radio
JA: What's the make/model number of your stereo? How old is it?
Customer: hold on its pretty old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: dnx512ex happened?car was in accident sat in tow yard for 90 days went and got stereo out of car and now asking for code ive tried pretty much everything
JA: Anything else you want the theater expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Home Theater-Stereo
Customer: replied 10 months ago.
Customer: replied 10 months ago.
its security locked I cant get it unlocked
Expert:  Louie replied 10 months ago.

Hi and welcome to JustAnswer. Thank you for the question and your patience. Should you still need assistance for information purposes only...

Expert:  Louie replied 10 months ago.

Initially (and I have to ask), are you the original owner of the car and the Kenwood?

Customer: replied 10 months ago.
Of course
Expert:  Louie replied 10 months ago.

Appreciate the post back.

Did you then (previously) set any security code / lock / password ?

Customer: replied 10 months ago.
Customer: replied 10 months ago.
Pls return deposit thx
Expert:  Louie replied 10 months ago.

I was reviewing the technician's Service Manual hence the delay.

My participation is strictly limited to technical, repair and/or installation issues.

Request for cancellation, refunds, billings & payments concerns are best addressed by Customer Support. Please click HERE or go to

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