Home Theater Questions? Ask a Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
You mentioned cable channels, is there a cable box though, or just basic cable?
If you press the bravia button (or braiva sync) button on the tv remote, do you see an option then in the bravia section of the menu and there is where youll set the output to external/theater (instead of tv speakers).
the fixed/variable is an analog setting and not applicable here.Do you have access to an optical (toslink) cable?
Switching to the optical connection is your best option here,
that output should always work, regardless of settings. There is clearly something wrong here, which is hardware related, if the hdmi connection isn't properly detected. Updating the firmware on both tv and receiver are really the only steps you can take to address that, with the optical then being the workaround connection if that doesn't help.
You're very welcome.
It is a simple plug and play connection, you just plug in on both ends, set the receiver to the optical input mode (it should detect automatically, if you unplug the hdmi).
You can get a cord at any electronics shop locally, or online: http://amzn.to/2ehNaZG
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That is odd, hdmi control should be on by default (which is why I didn't mention it).
The reset would still be a good idea though. For the sound issue, you may want to try a different surround/listening mode, such as "movie" for example.