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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1191
Experience:  Have been in the business 25+ yrs., down to component level.
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Denon unit w/ tuner & 3 CD drawers. Built April 1999. this

Customer Question

Denon unit w/ tuner & 3 CD drawers. Built April 1999. this is the only # I can find on it: QK00051. #1 one day kind of a very small electrical type pop and it quit working, like it blew a fuse, gets no power (2) even if cannot fix , how can I get CDs out of the disc drawers? Thank you!
JA: What's the make/model number of your stereo? How old is it?
Customer: Built April 1999. this is the only # I can find on it: QK00051.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I think I was turning it on or off or using the button to switch function, but truly i'm not sure. it seemed like out of the blue with nothing specific going on. Tried: check cors, jiggle cords, try different electric outlets, push puttons, but without opening it, which i've not done, dis not see much to do
JA: Anything else you want the theater expert to know before I connect you?
Customer: it not a theater unit
Submitted: 9 months ago.
Category: Home Theater-Stereo
Expert:  Louie replied 9 months ago.

Hi, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number of the Denon.

Alternatively, post back with a clear picture of the front and back of the unit. Please click HERE.