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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1186
Experience:  Have been in the business 25+ yrs., down to component level.
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Brick'd, Yamaha Rx-A730 after a firmware update, was just

Customer Question

Brick'd
JA: What's the make/model number of your stereo? How old is it?
Customer: Yamaha Rx-A730 after a firmware update
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: was just updating bc I got a new cable set up modem ets...
JA: Anything else you want the theater expert to know before I connect you?
Customer: etc... Nope
Submitted: 10 months ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 10 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 10 months ago.

Were you updating via wifi, or via ethernet?

What error/message are you getting?

Customer: replied 10 months ago.
wifi
Customer: replied 10 months ago.
Now it just says Network Update Update Failed
Expert:  Nathan replied 10 months ago.

Thanks for confirming,

wifi updates are never recommended for this exact reason. In most cases, it cannot be fixed.

But, there are a few steps we can attempt here to reset and possibly to manually run the update again,

Customer: replied 10 months ago.
Straight to change method which indicate a remote button but the remote is not responding
Customer: replied 10 months ago.
I get no response room the receiver. Any to factory reset?
Customer: replied 10 months ago.
not room but from
Expert:  Nathan replied 10 months ago.

Yes that is what we will try first,

power off,

then press and hold the straight button on the front panel (not the remote) while powering back on,

does that do anything? Show anything on screen?

Expert:  Nathan replied 10 months ago.

Were you able to get any response on screen that way?

Customer: replied 10 months ago.
Never mind, not a fan of the hard press call me sale. I'll figure it out on my own. Please cancel my transaction, you've provided no assistance.
Expert:  Nathan replied 10 months ago.

That isn't from me, that is an automated ad and part of the site.

Expert:  Nathan replied 10 months ago.

I cannot cancel or refund anything. You paid your fee to the site, I'm an independent tech on my own personal time trying to help, waiting for the results of you taking the first step of the reset process I sent.

Customer: replied 10 months ago.
I understand, but I'm done, I'll figure it out myself, please cancel my transaction.
Expert:  Nathan replied 10 months ago.

I cannot cancel anything. Again I'm just the tech who has been spending my own time, unpaid, trying to help.

I can help you reach a resolution, but we would need to continue communicating to do so.

You may certainly opt to stop if you choose, but I cannot do anything with payment issues.

Customer: replied 10 months ago.
Good night, good luck
Expert:  Nathan replied 10 months ago.

Thanks you too.

If you decide you want to try again, feel free to get back in touch anytime.