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Richard, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 36864
Experience:  Over 20 years fixing Electronically devices
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I have a Bose Wave Music System from 2004. The owner's

Customer Question

I have a Bose Wave Music System from 2004. The owner's manual says the CD player is a Class 1 Laser Product. Yesterday I put a new CD into it and it would not eject. I can see the edge of it but have no clue how to get it out. The read out does not even recognize there is a disc in there as it says "no disc". What do you suggest?
Submitted: 11 months ago.
Category: Home Theater-Stereo
Expert:  Richard replied 11 months ago.

Hi there and welcome

can you remove the power to the unit please (so unplug it from the power socket)

Wait 5 minutes

Then hold EJECT and with it held, put the power in and tell me if it now comes out please.