How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1202
Experience:  Have been in the business 25+ yrs., down to component level.
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Denon PMA 1500 SE from Japan and just moved to

Customer Question

I have a Denon PMA 1500 SE from Japan and just moved to Australia. I bought a 500W step-down transformer so that it would work on 240V instead of 100V. However it works fine for 2 or 3 tracks but then cuts out and goes into standby mode. Can you help please.
Submitted: 11 months ago.
Category: Home Theater-Stereo
Expert:  Louie replied 11 months ago.

Hi Adrian, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, have you checked with a volt/multi-meter that indeed the output of the step-down transformer is 100VAC ? ...consistent?