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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1211
Experience:  Have been in the business 25+ yrs., down to component level.
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I recently received back a three slot CD player I had sent

Customer Question

I recently received back a three slot CD player I had sent in to Bose for repair. It is difficult to insert a CD in unlike the slot where the radio is. If I force I'm afraid of breaking something. The repair order #T20109225. Please advise, we spent over a $100.
JA: How long has this been going on?
Customer: I just received the unit back two days ago.
JA: What troubleshooting have you tried?
Customer: I have contacted no one else, just tried to insert CD and did not want to damage anything.
JA: The theater expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No nothing else, I would just like to enjoy the CD changer, thanks
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Michael replied 1 year ago.

Hi, Im sorry to hear that.

When you try to insert a CD, is it like it doesn't want o accept it still even after the supposed repair?

Thank you

Tech Michael