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Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 25422
Experience:  Custom home theater installer. Authorized dealer top brands
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I am unable to connect the cable link. When I attempt to

Customer Question

I am unable to connect the cable link. When I attempt to connect it, it fall out
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 1 year ago.

Hi, I'm Nathan.

Sorry to hear that you're having trouble with this but I'll do my best to help you, Patricia.

What is the make/model of the devices?
What are you trying to connect?

Customer: replied 1 year ago.
I don't know the make and model. The unit is about 15 years old. I got the update for it and installed it. The top CD will work, but not the other three. I checked the owners manual online. I'm not sure if the cable link is inserted far enough.
Expert:  Nathan replied 1 year ago.

Could you take a look on the sticker on the back

Customer: replied 1 year ago.
Sorry, the sticker was on the bottom of the unit. Model
AWRCC1 Bose wave system
Customer: replied 1 year ago.
Bose Wave Music System
Model AWRCC1
Expert:  Nathan replied 1 year ago.

Thank you for confirming,

is it the end coming out of the cd changer, or the radio that isn't working?

Customer: replied 1 year ago.
The cd changer
Expert:  Nathan replied 1 year ago.

Okay there may be some dust or debris in there preventing a connection, try blowing out the end of the cord and the port on the changer, with compressed air (the type used for dusting keyboards/computers).

If no change, the cord may need to be replaced, or the changer unit may be damaged.

Expert:  Nathan replied 1 year ago.

Do you need more help with this?