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Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1189
Experience:  Have been in the business 25+ yrs., down to component level.
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Our 2500 System produces q, will not play in either CD or

Customer Question

Our 2500 System produces q
JA: How long has this been going on?
Customer: will not play in either CD or radio mode when turned on. The power is coming through as the display lights up. I am fairly certain the connections are OK. Would appreciate your advice as we are loathe to lose such a wonderful piece of fine technical equipment. Thank you.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: David Francis, Canberra ACT Australia.
JA: What troubleshooting have you tried?
Customer: Nothing , other that reading the booklet. David
JA: The theater expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't think so. I just appreciate your immediate response.
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Louie replied 1 year ago.

Hi David and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the unit.

Customer: replied 1 year ago.
The Type number is ***** S/W 1.8. The Serial Number is *****
Expert:  Louie replied 1 year ago.

Appreciate the post back David.

The "...Type number is ***** S/W 1.8..." is a product made by which manufacturer please?