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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1200
Experience:  Have been in the business 25+ yrs., down to component level.
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After unplugging and moving cinemate 1sr system I can not

Customer Question

After unplugging and moving cinemate 1sr system I can not get sound from soundbar.
Help please....
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Louie replied 1 year ago.

Hi Al and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, what others devices are connected to the Bose CineMate 1 SR? ...using what kind of cable(s)?

Does it at least power on?

Customer: replied 1 year ago.
cable box for tv and Apple TV digital audio cables that came with the sounder system yes it powers on and it pairs to the subwoofer
Expert:  Louie replied 1 year ago.

Appreciate the additional information.

Let's try a simple test; connect a pair of red & white RCA-to-RCA cable to the 1SR's TV Input R-L jacks. Set the Bose for TV as input and lightly touch the tips of the unconnected RCA plug ends. There should be a thump/humming sound from the soundbar.

Please post back results / observations of the above once tried.

Customer: replied 1 year ago.
not now, maybe later. thanks.
Expert:  Louie replied 1 year ago.

I understand and when able.

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