Home Theater Questions? Ask a Technician for Answers ASAP
Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, bear with us; re-confirm and post back with the complete model number of the Denon. Additionally, please describe how the receiver is connected to the TV using what kind of cable(s).
And which remote was involved in the "... did something to my remote..."
...and yes on the phone call; thanks.
Let us first establish the system connections and other information.
Which remote please, the TV's or the Denon's?
Yes please; can you try using the original Denon remote and try pressing on the MODE button a couple of times until AUTO is selected?
On the Denon AVR-170 unit itself, can you please try the INPUT SELECTOR until the there is sound of the Uverse receiver heard into the Denon ?
Would the Denon work by itself; i.e. in radio AM or FM mode?
Which is used to connect the Uverse receiver 's optical connection; OPT-1 or OPT-2?
And does the Denon have to be set to TV/DBS (before) to hear the Uverse receiver sound?
Again I understand.
Since the MODE button has been tried with no corrective results likewise with the RESET, would you consider hardware checks?
How is the DVD connected to the Denon please?
Would you consider swapping the optical cables? i.e. connect the Uverse receiver to OPT-1 and the DVD to OPT-2 for test purposes?
Yes that is to be expected since the Denon's inputs/ports has to be "assigned" yet.
Can you please try selecting DVD? ...and check if there is Uverse receiver sound?
Possibly, without looking at it directly, these red beam of light indicates the audio light carrier. And yes, optical cables can and do go bad (over time).
Still, so Uverse receiver sound is present when selecting DVD? If yes, can you now try watching a DVD movie and set the Denon to TV? ...and check if there would be DVD movie sound please?
If OPT-1 is now used to connect the Uverse receiver and problem persist as that of when OPT-2 is used, then the issue would not be with the Denon nor a remote button inadvertently pressed.
Yes please, try another optical cable if available.
And please post back with the model number of the Uverse receiver.