Home Theater Questions? Ask a Technician for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the complete model number of the soundbar?
How exactly is the system connected currently?
Thank you, ***** ***** need to know the specific connections/cords used, where they are plugged, etc.
I need the soundbar MODEL, please.
What is blurred?
You may have to scroll down to see all of my replies. I will resend:
No, it would look something like SB3820‑C6 for example
You are seeing an automated call offer. It is optional. Ignore it if you don't want it, and we would continue here.
That is an option as well, though you've still paid the site for the initial help here. Unless he is a trained tech, it is likely not something he can fix anyway.
We can proceed without the model number for now, if you can at least give me an estimate of the size of the soundbar and the age.
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.