How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 44915
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
Type Your Home Theater-Stereo Question Here...
Aric is online now
A new question is answered every 9 seconds

My sound system started to play very bad static, only when

Customer Question

My sound system started to play very bad static, only when connected to my iPhone 6 bluetooth playing music through either Pandora or Apple Music. Why is this? The bluetooth connects and transmits the data however it's full of static now
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Aric replied 1 year ago.
Hello, Sorry you're having problems. First- shut your stereo off and reboot your Iphone. Shut off Blue Tooth on your Iphone. Click on the link below and scroll to page 11. Follow the instructions to DELETE your Iphone from the BlueTooth devices. that is done, turn the BT on your phone to ON, then set up the BlueTooth on the Pioneer as if it were brand new. Have the phone search for available BT connections, then when it find the Pioneer- "pair" them together again. With a fresh BT connection this should clear the issues you were having previously.
Expert:  Aric replied 1 year ago.
Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you on this as needed. The positive rating ensures I am credited for my work.