Home Theater-Stereo

Home Theater Questions? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Home Theater-Stereo

Suddenly, my approx. 3 year old AVR-113 immediately stops at

Customer Question
even moderate volume. This...
Suddenly, my approx. 3 year old AVR-113 immediately stops at even moderate volume. This can't be from overheating, since the unit was cold and hadn't been turned on, and for that matter I have a blower fan for the unit that was already going when the problem started. This problem occurs from 2 different inputs. Is this unit salvageable?
Submitted: 1 year ago.Category: Home Theater-Stereo
Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Answered in 5 minutes by:
5/11/2016
Technician: Nathan, Engineer replied 1 year ago
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 26,387
Experience: Custom home theater installer. Authorized dealer top brands
Verified
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Can you recheck that model number, please?
Ask Your Own Home Theater-Stereo Question
Customer reply replied 1 year ago
Denon AVR-1513
Technician: Nathan, Engineer replied 1 year ago
Thanks for confirming. You mentioned it happens with 2 inputs, which ones?Does it happen on the internal tuner?As a test, please disconnect the speakers, and put it on tuner mode. Will it run that way without shutting down? When it does stop, does the light/display flash?
Ask Your Own Home Theater-Stereo Question
Customer reply replied 1 year ago
No, it does not cut out playing the tuner. The two inputs are a DVD player and a digital tape deck (which I have in the CBL/SAT port).
Customer reply replied 1 year ago
When the unit stops the single red dot below the power button flashes, but that's all; there is no visible error code or anything.
Technician: Nathan, Engineer replied 1 year ago
Thank you for confirming.It is unusual that it wouldn't affect the tuner, have you tested the radio tuner for longer periods? How is the dvd player connected?
Ask Your Own Home Theater-Stereo Question
Customer reply replied 1 year ago
No, I never play the tuner. The DVD/CD player is connected to those audio ports (RCA jacks). The component video cables are plugged into the TV and NOT connected to the receiver at all (it doesn't have these inputs, only HDMI, which the DVD player doesn't have). Since both the DVD/CD player and DAT deck are suddenly having this problem, I imagine that any standard RCA plug input gets routed through the same internal amplification series, which the tuner probably wouldn't. Is this the explanation?
Technician: Nathan, Engineer replied 1 year ago
Okay, well you specifically stated that it does not cut out playing the tuner.If you are unsure of that because you don't use it or haven't recently, that is very important for me to know, because it significantly affects the diagnosis of this. Please specifically test the tuner (connect the antenna it came with if you haven't already).
Ask Your Own Home Theater-Stereo Question
Customer reply replied 1 year ago
Yes, you are right, the tuner DID cut out the same way (on a clear station) at a volume setting of about 80.
Technician: Nathan, Engineer replied 1 year ago
Okay, that is what I needed to know, thank you for confirming. The shut down is a protection circuit kicking in to protect the receiver from damage. This could be caused by a short in one of the speakers, thermal fault, or an internal defect in the amp itself.You can try a few fixes yourself. To begin, power the receiver off, and disconnect all speakers and components. Try to turn it back on in Tuner (am/fm) mode and see if it will stay on. If it does, power off and reconnect 1 speaker, then power on to test again. Continue this process until you isolate the speaker or component causing the problem, or until everything operates normally.Let me know the results, and I’ll advise further if needed.Nathan
Ask Your Own Home Theater-Stereo Question
Customer reply replied 1 year ago
I'll try it at high volume with the speakers disconnected (listen by headphones). The problem is absolutely not due to overheating, since it occurs immediately when the unit is still cold. (Overheating has never occurred on this unit, but I have experienced it on other receivers, so I have an outboard blower fan on it that was already turned on.) So if it is not a short in the speakers (or, astronomically unlikely, in the speakers wires or connections), leaving only the AV receiver itself, is this even worth getting repaired?
Technician: Nathan, Engineer replied 1 year ago
Volume really doesn't matter, when no load is connected.If it happens with nothing connected at all, then it is a DC Offset condition (voltage leaking between components in the output stage of the amp).It is absolutely not worth fixing. You could expect to be in the $300+ range for repairs. You can buy a brand new unit with a fresh warranty and updated features for the same price. Should it come to that, which I expect it will, I can recommend replacement options for you.
Ask Your Own Home Theater-Stereo Question
Technician: Nathan, Engineer replied 1 year ago
Do you need more help with this?
Ask Your Own Home Theater-Stereo Question
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 26,387
26,387 Satisfied Customers
Experience: Custom home theater installer. Authorized dealer top brands

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

1,222 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

21 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
I HAVE A DENON AVR S930H. I HAVE CONNECTED USING A ZONE 2
I HAVE A DENON AVR S930H. I HAVE CONNECTED USING A ZONE 2 CONFIGURATION AND 5.1 SPEAKERS. MY ZONE 2 SPEAKERS ARE NOT PICKING UP SOUND. IN ADDITION, WHEN I USE ONLINE SERVICES FOR VIEWING MY TV, THE SO… read more
Nathan
Nathan
Engineer
26,387 satisfied customers
My ipod wont work its an older wave system with the dock on
hi my ipod wont work its an older wave system with the dock on top i have a new hand control to operate radio but wont start ipod my number ph (###) ###-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,207 satisfied customers
My radio/cd player won't turn on. It has a cd changer
My radio/cd player won't turn on. It has a cd changer attached that does power up. Is there a fuse that needs to be changed or reset? … read more
Louie
Louie
Technician
Associate Degree
1,222 satisfied customers
I have a bose wave radio and can't turn off the mute .I have
i have a bose wave radio and can't turn off the mute .I have tried two remote controls … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,207 satisfied customers
Im trying to blue tooth pair my Bose Wave w my LG Tv w
Im trying to blue tooth pair my Bose Wave w my LG Tv w Amazon firestick … read more
Nathan
Nathan
Engineer
26,387 satisfied customers
The sound cuts out for about a second every 10-20 secs, It's
The sound cuts out for about a second every 10-20 secs … read more
Louie
Louie
Technician
Associate Degree
1,222 satisfied customers
I am looking for a CD player which will be compatible with
I am looking for a CD player which will be compatible with my Onkio Quartz Locked Receiver which I purchased in circa 1979 … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
I have a bose surrond system that has only plugs to set it
I have a bose surrond system that has only plugs to set it up, no hdmi. how do i set it up? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
My Bose Wave Player has started skipping. The CD Laser
My Bose Wave Player has started skipping. The CD Laser cleaner disc also skips. … read more
Nathan
Nathan
Engineer
26,387 satisfied customers
Russound 1250MC - no audio. normally 6 red LEDs on, only
russound 1250MC - no audio. normally 6 red LEDs on, only leftmost illuminated now....all others off … read more
Louie
Louie
Technician
Associate Degree
1,222 satisfied customers
My receiver is cutting off on a regular basis. What could be
My receiver is cutting off on a regular basis. What could be wrong. … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
81 satisfied customers
My multi cd changer not working. Awrcc2 plus 3 disc changer.
opened it removed disc just keep on searching never takes cd all the way in … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
I have a Kenwood Model DNX893S. I would like to download the
I have a Kenwood Model DNX893S. I would like to download the operation manual. … read more
Louie
Louie
Technician
Associate Degree
1,222 satisfied customers
Sharp mod cdba150 what does error code 308 stand for?
sharp mod cdba150 what does error code 308 stand for? … read more
Louie
Louie
Technician
Associate Degree
1,222 satisfied customers
I have a Pioneer VSX-50 that I was setting up last night and
Hello. I have a Pioneer VSX-50 that I was setting up last night and everything is great except the right front speaker sound very crackly and quieter. I have tested all the cords and verified the spea… read more
Louie
Louie
Technician
Associate Degree
1,222 satisfied customers
We have a Boze radio/CD player that is around 10 years old
We have a Boze radio/CD player that is around 10 years old and when we play the AM stations there seems to be quite a bit of static. If I sent the unit to Boze, could the system be fixed for a nominal… read more
Nathan
Nathan
Engineer
26,387 satisfied customers
I have a Bose CD player / radio with Bose speakers but I
I have a Bose CD player / radio with Bose speakers but I can't turn down the volume. Is this something I can fix or do you have a local person in New South Wales, Australia who can sort it out? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
I need to go from an audio cable Toslink out to an RCA
I need to go from an audio cable Toslink out to an RCA analog cable in on my receiver is there an adapter for this?… read more
Nathan
Nathan
Engineer
26,387 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x