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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1217
Experience:  Have been in the business 25+ yrs., down to component level.
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My denon AV 1610 will not allow me to select surround sound

Customer Question

My denon AV 1610 will not allow me to select surround sound options, I've tried everything I can come up with
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, have you considered / tried a RESET?

And how is the Xbox connected to the Denon using what kind of cable(s)?

Will surround mode be available/work from any/all other sources except the Xbox?

Customer: replied 1 year ago.
I have resetXbox connected via hdmiNo I can not access any surround option from any other source
Expert:  Louie replied 1 year ago.

Will any/all sources work in STEREO, DIRECT or PURE DIRECT modes?