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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1201
Experience:  Have been in the business 25+ yrs., down to component level.
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My vizio sound bar is not working, the input lights stay on,

Customer Question

my vizio sound bar is not working
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Home Theater Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: the input lights stay on
JA: Is there anything else the Home Theater Technician should be aware of?
Customer: no sound comes on
JA: Our top Home Theater Technician is ready to take your case. Just pay the $5 fully refundable deposit and I'll fill the Home Theater Technician in on everything we've discussed. You can go back and forth with the Home Theater Technician until you're 100% satisfied. We guarantee it.
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem , please send me a reply when you see this ?
I would also require the bar`s model number please ?

Customer: replied 1 year ago.
Vizio VSB200
Expert:  Jack replied 1 year ago.

Thanks

You are saying that you cannot change the input on it ?

Customer: replied 1 year ago.
The input lights stay on, no activity
Expert:  Jack replied 1 year ago.

O.k then I`ll give you something that works 90% of the time on those vizio bar ;

Unplug the power at the back of it and press and hold the power button on top for 30 secs and try it again .

Probably will not work the first time so do that up to 3 times and you should be good to go

Let me know how that goes

Customer: replied 1 year ago.
Speaker is shorting out. The reset did not work and that is something I already triid
Expert:  Jack replied 1 year ago.

You did ??

Customer: replied 1 year ago.
its states it online for free
Customer: replied 1 year ago.
are we done?

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