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I have a Bose 3-2-1 Home Entertainment System, and yesterday…

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I have a Bose 3-2-1...
I have a Bose 3-2-1 Home Entertainment System, and yesterday after I tried unsuccessfully to connect another piece of equipment (and therefor totally disconnected it) neither of my other audio components (video and aux) will make a sound. Can you help me solve this problem? (The radio works fine).
Submitted: 2 years ago.Category: Home Theater-Stereo
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Answered in 2 minutes by:
3/8/2016
Technician: Aric, Engineer replied 2 years ago
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 47,805
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello and sorry you're having problems.

Offhand, did you try connecting that piece of equipment and/or disconnecting it while the Bose was turned ON?

Additionally, is there any chance you loosened, wiggled or bumped the system cable running from the main unit to the subwoofer?

Please let me know and we can proceed.

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Technician: Aric, Engineer replied 2 years ago

Do you need assistance with this? I'm trying to obtain some basic info so we can continue....

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Technician: Aric, Engineer replied 2 years ago

Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.

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