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I have a Denon AV surround Receiver AVR-1910....Never had a…

Customer Question
I have a Denon...
I have a Denon AV surround Receiver AVR-1910....Never had a problem but not
Getting sound from the TV or DVD...
Submitted: 2 years ago.Category: Home Theater-Stereo
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Answered in 4 minutes by:
3/7/2016
Technician: Jack, Technician replied 2 years ago
Jack
Jack, Technician
Category: Home Theater-Stereo
Satisfied Customers: 11,343
Experience: 35+ years as audio/video repair and installation tech.
Verified

Hi , I`m Jack
Perhaps I can help you with this problem , please send me a hello when you see this ?

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Customer reply replied 2 years ago
Hello
Technician: Jack, Technician replied 2 years ago

Thanks , a few questions coming up ;

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Technician: Jack, Technician replied 2 years ago

When you say TV sound I assume something like a cable box ?

Do you get any sound from anything like the internal radio ?

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Technician: Jack, Technician replied 2 years ago

Sorry but a bit too early for the phone call , have to figure a few things first

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Customer reply replied 2 years ago
I am waiting for your call
Customer reply replied 2 years ago
This is crazy what's going on
Technician: Jack, Technician replied 2 years ago

Can you see my questions above ?

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Customer reply replied 2 years ago
I want my money back I do not appreciate any of this
Technician: Jack, Technician replied 2 years ago

Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech. that gets paid by this website once you rate me for my help .

http://ww2.justanswer.com/help
1.***-***-****

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Customer reply replied 2 years ago
This session was terrible you're an independent text that cannot call a person that I have not got my problem resolved this entire thing is terrible
Technician: Jack, Technician replied 2 years ago

Sorrry but i needed a few basic info and you did not provide them , i will opt out now

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Customer reply replied 2 years ago
Terrible I will be calling them and letting them know what just happened here
Technician: ,  replied 2 years ago
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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