Home Theater Questions? Ask a Technician for Answers ASAP
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
As the first step, can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual unit, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the Solo, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Hello, My name is ***** ***** I'm a different expert here. Since the Bose Solo does not have a power button on the unit itself those steps will not work. If there's no green light on the unit, this indicates a hardware failure in the Bose occurring which ultimately requires service via Bose (as they're the only ones that repair their equipment).
Per Bose, you will want to unplug the system for no less than 60 minutes, then plug it back in. That is the only user level fix for this. If that does not work then the system requires service. In that case, please reply back with how long you've owned the Bose for and we can proceed.