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How can I get my 321 to run audio from my computer? What…

Customer Question
How can I get my...
How can I get my 321 to run audio from my computer? What input should I use? I am now using a Soundtouch series II now for audio but I prefer the 321.
Submitted: 2 years ago.Category: Home Theater-Stereo
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Answered in 10 minutes by:
2/27/2016
Technician: khanjeevan, Engineer replied 2 years ago
khanjeevan
khanjeevan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 3,666
Experience: Diploma in applied Electronics and Instrumentation.
Verified

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

Let me confirm the model number.

Is it the BOSE 321 GS series II?

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Technician: khanjeevan, Engineer replied 2 years ago

You need RCA plugs to connect the 321 to your computer.

Do you have one with you right now?

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Customer reply replied 2 years ago
I have used an optical connection until the 321 needed repair. I recieved it back from Bose just a few days ago. Everything is EXACTLY the same as before but No audio from the 321 ?????
Technician: khanjeevan, Engineer replied 2 years ago

What is the operating system of your computer?

for eg: windows 7 etc.

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Technician: khanjeevan, Engineer replied 2 years ago

I am sorry to say the Phone call service as requested by you is not getting processed.

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Technician: khanjeevan, Engineer replied 2 years ago

If you want we can continue troubleshooting using this chat window.

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Customer reply replied 2 years ago
Again, I am using Windows, as before, with a Intel DZ77BH75K MB.
Technician: khanjeevan, Engineer replied 2 years ago

Would you like me to remote in your computer and work on the issue directly?

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Customer reply replied 2 years ago
I do.
Technician: khanjeevan, Engineer replied 2 years ago

Please click this link: http://www.justanswer.com/remotedesktop/join.aspx?Session=e08ebf2c-47a4-4b03-bcd0-9c1d94a5392d

Then click "I agree".

Then download and run the Elsinore Screen connect file.

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Customer reply replied 2 years ago
Fool me once shame on you, fool me twice shame on me. Please cancel my subscription and delete all my information from your records. You have provided me with no help or suggestions at all. As an old retired Army pilot. I remember that if the rotors are not turning you cannot fly.
Technician: khanjeevan, Engineer replied 2 years ago

Please accept my apologies for the delay in follow up.

After sending you the remote link I waited for almost an hour for your response.

Anyways, I am successfully connected now. Please let me know if you're ready to continue. It will take less than 5 minutes to fix your problem.

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