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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1217
Experience:  Have been in the business 25+ yrs., down to component level.
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I have a SONY CDP CX-400 where the turntable/carousel seems

Customer Question

I have a SONY CDP CX-400 where the turntable/carousel seems to have come unseated/unbalanced. It will spin, raggedly, but won't load or play a CD. Thoughts?
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, the described symptom almost always is an internal hardware issue. As it is mechanical, the diagnosis would rely mostly on visual inspection.

Would an illustrated repair/Service Manual in electronic form serve your purpose then?

There would be a token fee for this manual. Of particular interest would be the exploded parts diagram to serve as reference on the dis-assembly, parts checking and re-assembly.