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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1189
Experience:  Have been in the business 25+ yrs., down to component level.
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I just bought a denon AVR-S710W receiver. I have done the

Customer Question

I just bought a denon AVR-S710W receiver. I have done the setup and all six speakers work as well as the sub. When I turn on the system I only get sound from the front two speakers (very low) and the front center. All other speakers do not work at all. Is there a setting I am missing?
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem But fisrt a few questions ;

Expert:  Jack replied 1 year ago.

You went through the audyssey setup (with the mic) and could hear all the speakers test tones evenly ?

Expert:  Jack replied 1 year ago.

Is it connected to the tv yet and can you see the GUI (on screen menu) ?

If you press the info button on the denon remote what does the screen show under "active speakers " ?

Customer: replied 1 year ago.
Hi Jack. I found out my answer. Do I still get charged for this call? I have used you in the past for other stuff and found you people to be very helpful but in this case I called Denon as I just purchased the receiver.
Expert:  Jack replied 1 year ago.

Glad to hear that but i`m not the one dealing with the money , subscription etc, just a

Go back to customer service for that

Customer: replied 1 year ago.
Thanks for your reply. Cheers
Expert:  Jack replied 1 year ago.

no problem