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My bose qc15 stopped working

Customer Question
my bose qc15 stopped working
Submitted: 2 years ago.Category: Home Theater-Stereo
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Answered in 44 minutes by:
1/26/2016
Technician: Rusty, Engineer replied 2 years ago
Rusty
Rusty, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 6,138
Experience: Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.
Verified

Hello, my name is Rusty. If those headphones aren't working, check to see that the cable is plugged in fully on both ends. Use a different audio cable. Move the switches, in case one of them is stuck. If you still cannot get them to work, that means there is a hardware failure. Bose will offer you a flat rate repair, and if they cannot fix them, they will offer you an incredible discount on a new set of headphones. You'll need to call Bose to get an RA number and the repair started. They are open for another hour today, 1-***-***-****.

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Rusty
Rusty
Rusty, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 6,138
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Experience: Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.

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