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I have HTR-3068 and my sound from my computer (Optical) is…

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I have HTR-3068 and...
I have HTR-3068 and my sound from my computer (Optical) is plugged into the Optical jack on the back and when I select audio1 which is the optical jack there is no sound whatsoever.
Submitted: 2 years ago.Category: Home Theater-Stereo
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Answered in 4 minutes by:
1/23/2016
Technician: Aric, Engineer replied 2 years ago
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 47,787
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, Light coming from the cable does not mean the cable is fine. You'll see light even if the fibre is broken- it has a refractive index which is what focuses the amount of light to be read and decoded. I'm not saying 100% that is the problem, but it is a possibility.

So, have you tried resetting the Onkyo to defaults yet?

Do you have another optical cable you can try?

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Technician: Aric, Engineer replied 2 years ago

Please let me know when you're able to see my reply.

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