Home Theater Questions? Ask a Technician for Answers ASAP
Hi Ellouise and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, bear with us; re-confirm and post back with the complete model number of the Samsung Flat screen TV.
Would you consider / try connecting as below proposed:
Great! Good to hear that the issue has been resolved, congratulations.
For payment & billing concerns including refunds, please contact Customer Support.